Microsoft renamed Azure Active Directory to Entra ID in 2023. The name change confused a lot of IT professionals. But the product itself — the cloud identity and access management platform underlying every M365 tenant — is more important than ever. It is, at this point, the front door to your entire firm's digital infrastructure.
If an attacker gets past Entra ID, they're inside your email, your files, your Teams conversations, and anything else connected to your Microsoft tenant. If Entra ID is misconfigured, that front door may be open wider than you know.
What Entra ID Actually Controls
- Every login to M365, SharePoint, Teams, OneDrive, and connected apps
- Which users have Global Admin, Exchange Admin, or other privileged roles
- Whether MFA is required — and what kinds of MFA are accepted
- Which third-party apps have been granted access to your tenant's data
- Whether sign-ins from foreign countries or risky IP addresses are blocked or allowed
- Guest access permissions for external collaborators
The Most Dangerous Misconfigurations We Find
// Too Many Global Admins
Global Admin is the highest-privilege role in an M365 tenant. Microsoft recommends a maximum of five Global Admins, with most administrative tasks handled through scoped roles. We routinely find tenants where every IT-adjacent person has been granted Global Admin because it was easier than understanding the role model. Each of those accounts is a high-value target — compromise one, and the attacker owns the entire tenant.
// MFA Gaps for Privileged Accounts
It's common to find MFA enforced for standard users but not consistently applied to admin accounts — or to find that legacy authentication bypasses MFA entirely. An admin account protected only by a password is a single phishing email away from full tenant compromise.
// Overpermissioned Third-Party Apps
When users install apps that connect to M365 — productivity tools, e-signature services, scheduling apps — they grant OAuth permissions to those apps. Many of these permissions allow the app to read all mail, access all files, or act on behalf of the user indefinitely. These consent grants accumulate over time and are almost never reviewed. Some of them are explicitly targeted in OAuth phishing campaigns.
// No Privileged Identity Management
PIM (Privileged Identity Management) is an Entra feature that makes privileged roles time-bound and requires just-in-time activation with justification. Without it, admin accounts have their privileges permanently active — meaning a compromised admin credential is immediately usable for destructive actions without any additional step. With PIM, even a compromised admin credential requires an additional activation step that generates an alert.
Many firms use M365 guest access to collaborate with clients or external counsel. Guest accounts have more access than most people realize — by default, guests can enumerate your tenant's users and groups, access shared SharePoint sites, and join Teams meetings. Guest access settings should be explicitly reviewed and scoped, not left at default.
What a Healthy Entra ID Configuration Looks Like
- Global Admin count at or below five, with named emergency break-glass accounts documented and monitored
- MFA required for all users via Conditional Access — not just Security Defaults
- Legacy authentication fully blocked
- Third-party app consent reviewed and restricted — users cannot grant high-permission apps without admin approval
- Sign-in risk policies configured to block or challenge anomalous logins
- PIM enabled for all privileged roles with activation approval workflows
- Regular access reviews scheduled for guest accounts and privileged role assignments
Getting here isn't a one-time project. Entra ID is a living environment — users are added, apps are connected, and role assignments drift over time. The firms that stay secure treat identity governance as an ongoing operational function, not a setup task.
Need help validating your environment? Book a consultation and Black Tower Cyber can review your exposure, identity controls, and incident readiness before attackers find the gap first.